Privacy Statement

ATEPS Nederland BV is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

  • ATEPS Nederland BV
  • Data Protection person: J. Theuns
  • He can be reached via j.theuns@ateps.com

Personal data that we process

ATEPS Nederland BV processes your personal data because you use our services and/or because you provide them yourself. Below is an overview of the personal data we might process:

  • First and last name
  • Company name
  • Address data
  • phone number
  • E-mail address

For offers and quotations additional technical data concerning the system you applied for, are stored. This data is only accessible for a limited number of people on a ‘need to know basis’ in relation to the offer, your energy consumption and related information.


Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years, unless they have permission from parents or guardians. However, we cannot check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us.


For what purpose and on what basis we process personal data

ATEPS Nederland BV processes your personal data for the following purposes:

  • Sending our newsletter and / or information material
  • You can call or e-mail if necessary to carry out our services
  • Inform you about changes to our services and products

Automated decision-making

ATEPS Nederland BV does not take decisions based on automated processing on matters that can have (significant) consequences for persons. These concerns decisions taken by computer programs or systems, without involving a person (for example, an employee of ATEPS Nederland BV). ATEPS Nederland BV uses the following computer programs or systems: CRM software for storing and recording communication with customers and prospects. The information of this CRM is only available to employees of ATEPS Nederland BV and is not shared with third parties.


How long we store personal data

ATEPS Nederland BV does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following personal data: 36 months after the first contact if this has not led to a lasting (business) relationship. Before the end of this period, you will be contacted to ask if you object to the extension of the term with another 36 channels. If you object, your information will be removed from the CRM system.


Sharing personal data with third parties

ATEPS Nederland BV will only provide your information to third parties if this is necessary for the execution of our agreement, the creation of a commercial offer or to comply with a legal obligation.


Cookies, or similar techniques, that we use

ATEPS Nederland BV only uses technical and functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.


View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ATEPS Nederland BV and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to us. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This to further protect your privacy. We respond as quickly as possible, but within four weeks, at your request. ATEPS Nederland BV would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the relevant Data Protection Authority.


How we protect personal data

ATEPS Nederland BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please CONTACT us.